Can I order a sample?
Yes, all my wallpapers are available in smaller sample sizes. I recommend the 8’’ x 8’’ from the drop menu to determine the material type, colour vibrancy, and testing the material on the wall, and the 24’’ x 24’’ for scale purposes (on patterns only). If you order a sample in either of these sizes and decide to purchase for a full wall, I will refund the full cost (including shipping) of the sample in full (follow up order value must equivalent to £150/$200USD).
Can I order a custom size?
Yes, over 50% of my orders made to measure. Contact me to calculate an accurate price and save some money with accurate pricing. Just send across the wall measurements in width and height – I can calculate both CM and inches.
What are the available materials?
My most popular material is the peel & stick (self-adhesive), which adheres best to clean, smooth walls. I also offer all my wallpapers on traditional wallpaper, to which you can paste or paste the wall. The last option is pre-pasted, to which you moisten to activate the paste on the back of the material.
Delivery Times & Costs
UK – 1-2 Business days (Free over £20(£7 charge if below)
USA & Canada – 2-3 Business days – Free over £100/$150(£25 charge if below)
Europe – 2-4 Business days – Free over £100/$150(£25 charge if below)
Everywhere else – 5-10 business days – Free over £100/$150(£25 charge if below)
Do you accept returns?
I print each wallpaper to order; therefore, no returns are accepted. If there is a problem with your order, please contact me.
Are customs charges applicable?
Any customs charges incurred are the sole responsibility of the customer, and the onus is on the customer to check any relevant customs charges, tax or duty, which may be payable in their own country before placing an order. By placing an order, you are agreeing to this policy. In light of Brexit, I would strongly advise all my clients within the EU to clarify any customs charges before placing an order.
How should I prepare the surface?
You must remember that your wallpaper is glued to a flat surface. Any kinds of unevenness or roughness may cause your self-adhesive wallpaper not to stick well, and there will be air remaining in the gaps, which may not show up immediately but will cause the wallpaper to peel away over time. It is also important that the wall has a preserved vertical because this unevenness may cause the pattern not to match the joints. It is also recommended to avoid sticking directly to a gypsum board. If you install wallpaper on a wall covered with paint, be sure to wait at least three weeks after the last coast and to ensure it has fully dried.
Which Ink’s do you use?
We use Roland’s TR-2 range of Eco-Solvent inks, which have been given the GREENGUARD Gold Certification, making them suitable for use in environments such as schools, nurseries, hospitals and other healthcare facilities. For further information on this, please visit www.ul.com/resources/ul-greenguard-certification-program.
What is included in the sample order (8’’ x 8’’)?
For 8’’ x 8’’ samples, you will receive 2 samples for patterns – 1 for quality and 1 for a closer look. For murals, only 1 sample is sent, the whole mural scaled down to size.